General Information

Registration: In order to register for one of our trips simply contact us by phone or email to reserve your place. Then complete the registration form found on our website under Contact Us – Joining Package/Registration Form and mail, fax or call us with a 25% deposit via Visa, Mastercard, check, money order, or direct deposit to secure your place. Our prices are quoted in Canadian dollars with an approximate US dollar conversion. For guests that wish to pay by cheque in US dollars, we will provide you with the exchange rate of the day.

Joining Package: The joining package can be found on our website www.uncommonyukon.com under ‘Contact Us – Joining Package’. It contains specific information about your trip, a medical form, release form, a suggested reading list, and a detailed clothing and equipment list. Completed medical forms and waivers are due 90 days prior to your trip departure date.

Payment: Full payment is required 90 days in advance of your departure date. If the remaining payment is not received when due, Uncommon Journeys reserves the right to treat the reservation as cancelled. If you have to cancel your reservation prior to 90 days before the trip start your deposit will be refunded less a $100.00 CAD administration fee.

Withdrawal Policy: A large portion of the expenses associated with your trip is incurred long before its departure. As well, the shorter the notice of cancellation we receive means that there is less likelihood of filling your place in an already short season. Upon receipt of written confirmation by fax regarding your cancellation, the balance of your trip payment will be refunded to you according to the following schedule:

Up to 91 days in advance: you receive a full refund less a $100.00 CAD administration fee
90 - 61 days: 75% of the total fee is retained
60 - 0 days: 100% of the total fee is retained

Insurance: We strongly recommend that you purchase trip cancellation, baggage and extended medical insurance (including emergency evacuation insurance that covers all expenses associated with a medical evacuation). If you require evacuation for any reason, the expense incurred will be borne by the participant(s) evacuated. Please check your Health Plan to ensure that additional coverage is purchased if so required.

Itinerary Changes: We reserve the right to change itineraries if we feel it will enhance your experience or are forced to do so by circumstances beyond our control (e.g. snow conditions, temperatures, blizzards, river levels, forest fires etc.)

Cancelled Trips: Although it is unlikely, we must reserve the right to cancel a trip in advance of the departure date. If we are forced to cancel a trip for any reason, a full refund will be made immediately. If this occurs we shall endeavor to meet your needs with another trip date at your earliest convenience.

Minimum Ages: For the Aurora Classic, Yukon Quest and Tombstone trips, the minimum age is 12 years old and we provide the following discounts:

Children between the ages of 12 and 15, who will be staying in the same accommodation as their parents and sharing a sled, receive a 20% discount but do not receive early booking discount as well.
Children aged 16 and older are charged full fare

On custom river trips the minimum age is 8 years old and we provide the following discounts:

Children aged 8 to 10 receive a 30% discount.
Children aged 11 and older are charged full fare.